6 Feb
Client Services Manager, Direct Mail and Mailing Solutions – Birmingham
West Midlands, Region

Major Direct Mail and Mailing Solutions Business seek an intelligent and experienced Senior Account / Customer Services Manager to manage a vibrant Client services team, working with an impressive Client portfolio spanning the diverse array of complex Direct Mail and Mailing solutions.

An ambitious and multi skilled individual, ideally from a mailing / direct mail house background, you’ll be accustomed to dealing with direct mail production, bulk mail management and postage buyers, whilst leading a small but committed team of Account Executives/Managers, providing experience, guidance and support to both external Clients and your teams day to day responsibilities and development.

You must have a proven background in Direct Mail, be accustomed to generating commercial propositions and and the associated management of complex mail fulfilment campaigns. You’ll provide pro-active support to Customers through each stage of the process, seeking to further expand the utilisation of their range of print management and advanced data cleansing and processing solutions. You will demonstrate a hungry and obvious passion for building your teams ability to see and leverage potential business opportunities, managing both your own assigned Clients, but also your Client Services Team’s focus on strengthening relationships through their enhanced experience and capability.

Critically you will bring the personality, experience, knowledge and drive to add leadership, growth and value across your Client Services team, through your enhanced breadth of sector knowledge and your high calibre Client relationship development/liaison skills.

Key Skills.
  • Client Services
  • Senior Account, Manager
  • Direct Mail
  • Account Manager
  • Direct Marketing

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